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Zimbabwe Sign Euro 920,544 to Upgrade Chirundu Border Post-COMESA

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The Secretary General of COMESA, Ms. Chileshe Mpundu Kapwepwe and the Permanent Secretary, Ministry of Women Affairs, Community, Small and Medium Enterprise Development, Zimbabwe Mr. Moses Mhike signed the agreement in a virtual event.

The traders’ market which is located at Chirundu on the Zimbabwe side, is funded under the 11th European Development Fund (EDF), Small Scale Cross Border Trade Initiative (SSCBTI). The SSCBTI supports the provision of gender sensitive basic infrastructure for use by small scale cross border traders.

According to an assessment carried out by a consulting firm, IMANI Development in May 2017 at five regional border posts, basic workspace infrastructure is a major requirement of small-scale traders, hence the availability of border market infrastructure would increase the connection between traders and customers and lead to reduced losses especially in perishable stock.

The assessed borders were Kasumbalesa (DRC and Zambia), Chirundu (Zambia and Zimbabwe), Nakonde/Tunduma (Zambia and Tanzania), Mwami/Mchinji (Zambia and Malawi) and Moyale (Ethiopia and Kenya).

The infrastructure to be constructed will include trading space, secure storage and sanitary facilities and decent trading environment especially for women traders. The provision of this market infrastructure is expected to boost formal small-scale cross-border trade flows between Zambia and Zimbabwe. This will lead to higher revenue collection for governments, increased security and higher income for the small-scale cross-border traders.

In his statement, Mr. Mhike said the development of the Chirundu Traders’ Market is part of the Government’s thrust to develop decent workspace for micro, small and medium enterprises.

“The support from the European Union is highly appreciated and I would want to assure COMESA of our full cooperation to ensure the completion of the market and its subsequent use by the small-scale traders,” he added.

In her remarks, Ms.  Kapwepwe noted:

“The modalities of implementation of the sub-delegated activities provides an opportunity for Zimbabwe and its key stakeholders to take ownership and lead in the implementation of the activities and final management of the Market as COMESA Secretariat provides the necessary technical guidance to ensure all the rules and procedures are adhered to.”

Ambassador of the European Union to Zambia and Special Representative to COMESA Mr. Jacek Jankowski, applauded this milestone:

“The construction of this infrastructure is an example of the EU’s support to trade facilitation across major corridors and efficient border actions where they are no disruptions in trade movement of goods and services at borders within the COMESA region. A market at the border is the proximity needed for small-scale traders, especially women and youths to boost their activities. This infrastructure will go a long way in ensuring improved and efficient trade between the peoples of the two borders and beyond.”

 In his remarks, Mr Jobst von Kirchmann, Ambassador of the European Union to Zimbabwe stated:

“We are encouraged by the step taken by the Government of Zimbabwe, in collaboration with COMESA, to foster regional integration, especially in the support to small-scale traders at Chirundu border. The European Union stays committed to support the formalization of trade in the COMESA region and in the promotion of sustainable value chain development within the region.”

The parties to this agreement looks forward to close collaboration of all stakeholders and ensure the swift implementation and completion of the project.

Multi-Purpose Container Terminal-Mozambique

This is one of the most modern Terminals in Southern Africa. The facilities include a 645 meters long quay with a depth of 12 meters. The terminal has 4 container gantry-cranes, two of which have the capacity to carry 65 tonnes. The terminal can store more than 10,000 TEU’s and has 148 electricity connection points for refrigerated containers. Currently, the terminal can handle 300,000 TEU’s a year, but, with the continual investment programmed, its capacity could gradually be increased to 700,000 TEU’S. The terminal is served by an extremely modern computerized management system-Navis N4-regarded as the most advanced in the port industry worldwide. This is a computerized platform endowed with state-of-the-art technology which offers enormous advantages in increasing and improving the operations undertaken at the Container Terminal. It also allows online communications with shipping lines, the shipping agencies and clients who can accede to the mechanism to send correspondence concerning the loading and unloading of containers, and to obtain all the relevant information about the state of the logistical base. Recently, this terminal benefitted from an investment to increase the capacity of its container storage space to an area of 3 hectares, as well as the building of a new five lane access road, with the option to add a further two lanes in the future.

 

Toyota vehicle supply now restored, announces CFAO Motors Zambia

Supply of popular Hilux and Land Cruiser pick-ups and hard tops are now getting back to normal in Zambia following the devastating floods in South Africa earlier this year, as well as burdens of the global pandemic that halted production in both Japan and South Africa.

The first large-scale consignment of Hilux pick-ups arrived in the country last week, with more expected shortly, said Toyota distributor CFAO Motors Zambia.

There are currently 240 vehicles in stock, with a further 250 coming in November, both already purchased customers’ vehicles and vehicles for available to buy. The company now has stock of Hilux Double Cab, Hilux Single Cab, Land Cruiser 300, Land Cruiser 79 Double and Single Cab, as well as passenger cars including the Starlet, Belta and Rumion.

“There is much more to come. The supply issues are gone,” said CFAO Motors Zambia Chief Operating Officer Nenad Predrevac.

Toyota Motor Corporation and Toyota South Africa worked at full speed to get its Durban Plant back up and running after April’s floods, which badly affected Toyota’s global automotive supply. The 87-hectare plant produces vehicles such as the Hilux, Corolla Cross, Corolla Quest and Fortuner, with distribution sent to 74 countries around the world, Zambia being one of them.

“Our colleagues in South Africa worked round the clock to stabilize production, and we are now delighted to see production back on stream and supply coming into Zambia once again,” said Mr Predrevac.

“We thank our customers in Zambia for their patience and support during this difficult time and wish to reassure them that we are in constant communication with our production centre to ensure full availability, added Mr. Predrevac.

To celebrate normalization of the supply chain, CFAO Motors Zambia is knocking off $5,000 for all new orders from the prices of Hilux Double Cab 2.4l, 4×4 MT Comfort Plus and Hilux 2.8l, 4×4 MT Executive from today until the end of the year.

                                  New Toyota vehicles ready for sale at CFAO Motors Zambia.

Azmet Reactor project

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Fabricating six massive reactors that are over three storeys high in Gauteng and then transporting these more than 2 500 kilometres to a mine in the Democratic Republic of Congo (DRC) – where all 3265 parts fitted perfectly, with not even one of the 26 900 bolts out of place – is a massive achievement.

This is according to Southern African Institute for Steel Construction (SAISC) CEO Amanuel Gebremeskel, commenting on the Azmet Reactor project, a collaborative effort led by Viva Engineering, an innovative and deserving 2023 Steel Awards Mining and Industrial category winner.

“The project entailed the detailed design of complex geometry with finite element (FEM) modelling, and integrated support frame and platform. As such, it exemplifies precision engineering, showcasing intricate design and fabrication processes.To appreciate the complexity thereof, one has to consider how to plan, design and fabricate such huge modular structures ahead of time, in such a way that they can be moved through four or five different countries by road to install on site at the mine,” Gebremeskel says.

He goes on to explain that the more conventional approach would be to use heavy concrete tanks; or set up a substantial design office and fabrication works with a highly skilled team, both of which are not readily available locally in the DRC. Using an established South African fabricator based in Gauteng therefore provided a viable alternative – allowing for a controlled environment and close monitoring to ensure that all construction materials and structures met the required quality and safety standards.

Poring over the project

The Azmet Reactor project not only involved creating six huge reactors – but also, several other complex tanks, as well as platework and plant buildings. From a technical point of view, engineers had to consider the design of the vessel in relation to permanent, material, equipment and wind loads.

Due the nature of the spliced connections, these had to be modelled in detail, including all the bolts. Furthermore, as the vessels had to be transported and erected piece by large piece, a lifting study first had to be performed. This focused on the selection of the most appropriate lifting methodology, considering that the reactor components would need to be loaded onto conventional heavy-duty transport vehicles.

On the opposite end, at the mine in the DRC, careful consideration was given to the constructability of the project.

Shaping up and shipping out

Gebremeskel says that the aspect of this project that stood out the most during the judging process was the logistics: “They designed each large structure in a modular fashion, for ease of transport and installation. However, bear in mind that these structures have a diameter of 9.9 metres and a height of 11.6 metres – which is almost the size of a 3-story building!”

The road transportation therefore necessitated exacting tolerances to ensure safe and timely delivery to site in the DRC. Transport jigs were designed and built to brace the components and reduce vibration during transportation, while meticulous load packing optimised weight distribution for the lengthy trip. All the components of each reactor were packed so that upon arrival on site, it could be assembled from the designated package. The components also had to be carefully packed in specially designed cradles to optimise each load and minimise the number of loads to site

“The essential brilliance of this project lies in the smooth coordination and orchestration of design, fabrication and erection. This process was perfectly choreographed by the project managers who oversaw the planning down to the finest detail,” Gebremeskel observes.

Reactors are essentially large tanks that are custom-made to remove precious metals from mined ore, and must tolerate a variety of different temperatures and chemicals. A rubber bladder required to protect the steel from these compounds therefore also had to be installed prior to leaving the Viva Engineering workshop in Gauteng.

Here too, Gebremeskel says, adjectives such as ‘innovative’ and ‘ingenious’ come to mind.

“The lining is put on the inside to protect the steel from whatever solvent is being used. As one can imagine, it is necessary to do some fairly detailed mockups and even trial assemblies to test this. The reactors were eventually bolted together. This meant that the lining had to work in a bolted tank rather than a conventionally welded one,” he points out.

Maintaining the continuity of the rubber lining between the bolted faces of each component was successfully addressed, as the project brief explains: ‘The first reactor was trial assembled to prove that the jigs and manufacturing was correct. All six rubber-lined reactors were installed without a single flange hole out of place. Rubber lining is continuous on the bolted faces. This required that the fabrication details incorporated the lining thickness. During fabrication, spacer plates were also inserted in the connections to simulate the lining. Corrosion protection was furthermore applied to the external surfaces of the component’.

Joining quality with manufacturing excellence

Yet another innovative aspect of the Azmet Reactor project is the precision welding required to join the panels during the fabrication process, so they could be bolted together once on site. The level of welding precision and accuracy had to be very high, as the structures could not distort during the transportation process.

“A lot of the design had to cover exactly how to lift and maneuver these large and very heavy modular structures. The most significant load is during the lifting process – as opposed to when they are in use – entailing a very different kind of engineering. The entire design is driven by how one plans to construct and then transport each structure – as opposed to its ultimate application,” Gebremeskel continues.

The benefits of steel in this project were numerous, as detailed in the project brief: ‘The complexity of the reactor geometry is best suited to fabrication in steel. Construction of the reactors…in concrete would not be viable due to the complexity of formwork and deployment of plant onto a site of limited size. The benefit of steel for this application is a relatively lightweight structure (compared to concrete), which can be preassembled and trial-erected before being transported to site. This allows for fast and accurate erection in the final location’.

A precise and praiseworthy precedent

One of the chief challenges, according to Gebremeskel, was completing the project on time – as late delivery would have resulted in substantial penalties. Needless to say, timeous delivery was achieved against all odds.

“The Azmet Reactors project represents a veritable feat of engineering – showcasing brilliance of design, logistics and installation – and demonstrating the South African steel sector’s capability to execute structurally and logistically complex projects with praiseworthy precision.

This is indeed a victory for our industry, which could certainly not have been achieved elsewhere on the continent. Considering the number of mines being constructed throughout Africa, the good news is that similar projects will no doubt be required, which our local steel supply chain can certainly deliver,” he concludes.

Managing quality and maintenance for Chute reliabiity

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Custom engineered chutes are scientifically designed and simulated prior to manufacturing by Weba Chute Systems to give customers optimal uptime – but the company has also innovated ways to keep these transfer points well maintained.

Channeling the flow of mined material is among the most onerous tasks on any mine, and Weba Chute Systems designs and manufactures its solutions to withstand these demanding applications. The considerable wear on the components in a transfer point, however, requires constant monitoring and attention. The company has therefore developed a range of responses to help customers to manage this important responsibility.

According to Izak Potgieter, ISO Systems Manager at Weba Chute Systems, a vital role is played by the company’s technical advisors, who visit customers on a regular basis to check the operation and condition of the chutes.

Chute inspection app

“To make their work efficient, and to quickly provide the customer with relevant information, we developed our own chute inspection app for our technicians,” says Potgieter. “This allows them to capture the necessary data and photographs from their inspection, to generate an automated report to guide the customer in their decisions.”

The company also has a reliability model which tracks the duty and condition of each chute over time, and which can inform a predictive maintenance programme. Through its decades of experience, the company has developed a detailed understanding of chutes’ wear trends under varying material conditions.

“Using these models, we can help customers to predict – weeks, months and even years in advance – which aspects of the chute will need maintenance,” he says. “This allows the necessary planning to be done, so that unexpected failures do not occur.”

He notes that Weba Chute Systems’ ISO 9001 accredited quality processes ensure that the spare parts manufactured at its advanced Wadeville facility are consistently what customers require. Collaborating with customers on their maintenance needs therefore also ensures that the right parts are available when required.

Faizel Mahomed, Client Services Manager at Weba Chute Systems, explains that mining conditions at customers’ operations can be expected to change over time. More abrasive ore, for example, or larger lump sizes, may result in faster wear on certain components.

“This makes our close contact with customers even more vital, as we can work with them to adapt to changing conditions,” says Mahomed. “Sometimes increased wear is unavoidable, and we develop innovations that meet these demands – such as our collaboration with a foundry partner to develop liners with 600 Brunel hardness for longer life.”

Among the faster wearing items on a chute is the lip, and to save time Weba Chute Systems has developed a quick-release lip for ease of replacement. He also points to the company’s innovation of a liner that can be replaced from the outside of the chute. This makes it safer and more efficient for the technician, who does not need to enter the chute.

Chutes are often mission-critical for a mine, emphasises Potgieter, and in these cases the customer can take advantage of Weba Chute Systems’ maintenance contracts. These arrangements put a dedicated team on site to monitor and report on equipment condition, and to coordinate the necessary maintenance with the mine’s responsible officials.

Steel for African downstream industries

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The automatic choice

Steel is an automatic choice because of its qualities. Mainly, due to its durability and versatility, steel is the preferred material in the development of structures and infrastructure.

The market 

The steel market is diverse, defined by shape, size and type. Based on market developments in the past few years, in the main, the sector can be dissected into the following categories:

  1. Long steel and flat steel 

Long steel is segmented into wire rods, rebars, merchant bars, and heavy sections, among others. Flat steel is subdivided based on product type into hot-rolled wide strips, and quarto plates, among others.

  1. Type  

From a type perspective, the market is segmented into carbon steel, alloy steel, stainless steel, and tool steel. Typically, the composition of steel produced depends upon end-users’ desired applications.

Demand and supply

These steel categories have to be available as and when needed. Typically, companies in downstream industries source locally, where it is available, and import it from other countries. The dominant local steel-producing countries on the continent are Egypt, South Africa, Nigeria, Kenya, Tanzania, Morocco, and Namibia.

Africa Iron & Steel Market Outlook Report 2021-2029, a research review of the state of Africa’s steel market was published recently. Its findings reveal interesting trends.

In local production, there is an increase in specialised steel alloys. Steel alloys are designed to meet the demand for steel with enhanced characteristics.

Another intriguing observation is the extent governments are going to protect local producers from imported steel through legislation. The Department of Trade and Industry in South Africa is a case in point (see sidebar).  The DTI has made it a condition for the use of locally-produced materials in projects. This is to facilitate development and employment creation.

However, it is palpable that local production cannot meet the volumes of demand or some of the specifications in projects. From a price perspective, the majority of downstream industry players consider locally-produced steel uncompetitive, as industry body Steel Tube Export Association of South Africa’s (Steasa) Chief Executive Officer, Keitumetse Moumakoe, lamented in a press statement last year. Certainly, imports will continue filling the void in the foreseeable future.

In contrast, in other steel-producing countries, there are no significant restrictions on imports. Presumably, market forces dictate. The downstream industry players in those countries do not have big concerns.

What’s in store for the downstream industry when all is said and done? 

Prospects

On the project front, based on the recent developments, prospects for steel producers appear bright. Most countries in sub-Saharan Africa plan to build more plants to meet the increasing electricity demand. Besides, electrification projects are either ongoing or in the pipeline.

To complement this, countries are diversifying their energy mix to accommodate renewable and are constructing solar power plants.

These developments have the potential to sustain steel demand for a while. Fabricators will be involved in producing steel towers for the transmission grid and distribution infrastructure, steel frames used in solar installations and wind turbines and boilers for power plants.

All in all, granted, the future trajectory of the comings and goings in the market for steel cannot be predicted with certainty. Nonetheless, there is one constant: as long as construction projects are ongoing, you can bet your bottom dollar that steel will always be in demand. Imports will ensure supply certainty.

Sidebar

Protecting the local turf 

South Africa is never short of intriguing developments in many spheres. These have not spared the steel sector.  In a move considered extreme by players in the downstream industry, the country introduced protective tariffs on primary steel hot rolled coil (HRC) and coated steel. Supposedly, this was aimed at curbing the influx of imported steel into the country to protect AMSA, South Africa’s sole domestic steel producer.  

However, this hasn’t deterred the inflow of imports. The downstream industry prefers imported HRC steel due to competitive pricing and access to variety. Ludovico Sanges, the managing director of Duferco, one of the players, says his company has been able to compete successfully in the international market using imported HRC steel.  

Imported steel accounts for about one-third of the country’s steel consumption, according to a new Steel Report published by the South African Iron and Steel Institute (SAISI). If truth be told, this could be a conservative estimate. Despite being cushioned by tariffs, AMSA has not been able to sustain its operations. The decision to close its plant in Boksburg indicates this. Annual domestic steel production capacity in South Africa is estimated at 6.5 million tonnes. With the reduction of AMSA’s capacity, this is set to plummet. The downstream industry will use more imported steel in its projects.

Elevate Your Brand at Mining Indaba 2024 with PWL Global Network!

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Exciting news! PWL Global Network is gearing up for the highly anticipated Mining Indaba 2024, and we want you to be a part of something special.

 

stack of colorful magazines on white with drop shadow

Introducing the “Mining Indaba Issue” – a dedicated publication that will receive prime visibility at the expo. We are offering you the unique chance to feature your brand in this exclusive issue, reaching a targeted audience passionate about the mining industry.

What’s in it for you?

  1. Expo Exposure: The Mining Indaba Issue will be strategically distributed at the expo, ensuring maximum visibility for your brand.
  2. Focused Readership: Your message will reach a targeted audience actively engaged in the mining sector.
  3. Prominent Positioning: Stand out with a special feature dedicated to the Mining Indaba, showcasing your commitment to the industry.

How to Reserve Your Spot: If you’re keen on seizing this opportunity, kindly reach out to Nelson at Nelson@logisticsafricanmagazine.co.za. He will guide you through the process, answer any queries you may have, and ensure your brand is prominently featured in this special edition.

Act now to secure your spot in the Mining Indaba Issue – a chance to elevate your brand’s visibility and make a lasting impression on industry professionals.

We look forward to hearing from you soon and celebrating your presence at Mining Indaba 2024!

Leading underground mining contractor serves sector on multiple fronts

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Leveraging over a century of experience, Murray & Roberts Cementation is working with some of the world’s most respected mining companies to pave the way for safe and efficient underground mining.

According to Graham Chamberlain, New Business Director at Murray & Roberts Cementation, the busy pipeline of projects demonstrates the mining sector’s faith in the company’s unsurpassed industry knowledge and depth of skills. In southern Africa, the main projects underway are at De Beers’ Venetia Mine, Ivanhoe Mines’ Platreef project and Palabora Mining Company.

At the Venetia Underground Project near Musina, work has been ongoing since 2013 in one of the largest investments in South Africa’s diamond industry in decades. Transitioning from opencast to underground mining will extend the mine’s life until 2046. Murray & Roberts Cementation has been engaged in sinking, lining and equipping of two shafts – the production and service shafts – to a depth of 1,080 metres. The company also developed a decline tunnel and is completing associated surface and underground infrastructure, in a project whose scope included raiseboring work to establish ventilation infrastructure.

“In this maturing project, the mine is now getting into ore and starting to develop the infrastructure levels,” says Chamberlain. “At the shaft bottom, good progress continues to be made with the construction of workshops, pumping stations, silos and loading arrangements.”

Trafo Power Solutions designs, manufactures substations for Kamoa

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Trafo Power Solutions has supplied 40 dry-type mini-substations, as well as seven standalone ring main units, to one of the Africa’s largest and fastest growing copper operations, situated in the Democratic Republic of Congo.

“We are immensely proud to be involved in this mega project,” says David Claassen, Managing Director at Trafo Power Solutions. “Considerable design work and planning went into this contract, with very demanding lead times to keep up with the mine’s rapid expansion.”

The mini-substations include units of between 630 kVA and 1,600 kVA capacity with primary voltages of 11 kV and 33 kV. The secondary voltage configurations are 400 V, 690 V and 1,000 V – and some units have dual-ratio secondaries. Protection against the ingress of water and dust was also designed into the units, with an IP54 ingress protection rating.

Fully designed and manufactured in South Africa, the mini-substations were completed in a streamlined production process that facilitated a fast track delivery in batches of five to six units every 10 days. After the manufacturing and assembly process, each unit went through a programme of intensive testing before it was ready for dispatch.

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“The units are designed to be as compact as possible,” he explains. “While many will be used for surface infrastructure, the design had to ensure that they could be used underground, where space is limited.”

Safety regulations

The underground environment is governed by stringent safety regulations and standards, making the dry-type transformer an ideal choice. This technology uses air rather than oil to cool the windings, making it safer with less risk of fire, explosion or environmental contamination through leakage. The windings in dry-type transformers are also encapsulated with cast resin, protecting them against humidity levels up to 95%.

Undertaking both the electrical and mechanical design, Trafo Power Solutions has ensured a limited footprint through the use of air-to-air heat exchangers. Air is channelled through the transformer windings and flows over the aluminium tubes of the heat exchanger, while a fan blows air through the tubes to cool the air on their outer surface.

“The substation design also includes arc protection, which will shut the unit down in the event of an arc occurring – before any further damage can be caused,” he says. Each mini-substation is equipped with a control system that will allow the protection functions to be monitored remotely.

The contract was conducted through a leading South African engineering, procurement and construction management (EPCM) firm, and Trafo Power Solutions ensured that all units were delivered by the end of 2023.

“Our early engagement with the EPCM was important on this project, as it allowed our team to understand the project requirements and develop a cost effective solution,” Claassen says.

During this process, all documentation was strictly managed within an online system, including designs, specifications and test certificates – to which the EPCM and end-client had easy access. In this way, designs could be uploaded, shared and signed off using this platform, further streamlining activities for the fast pace of the project.

“The ring main units are fully motorised and controlled externally by remote pendant switching,” he says. “This enhances safety and ease of management, so that personnel seldom have to open the panel doors which requires the necessary safety equipment and protocols.”

The transformers are rated for Class H insulation – for temperatures up to 180 degrees – while the dual-voltage boards are sizeable for a relatively complex voltage distribution system on each mini- substation.

“The detailed design and variety of solutions within the complete contract package really highlights the technical capability of the Trafo Power Solutions team,” says Claassen. “This can be seen in the mini-substation from the medium voltage side and its control and protection functionality, through to the low voltage distribution and the customised transformer design for these applications.”

He emphasises that the standard attributes of dry-type transformers allow them to operate reliably with very little maintenance. With air rather than oil for cooling, for instance, they do not require any regular oil testing or oil changing.

The robust nature of dry-type transformers makes them well-suited for mining applications, whether surface or underground. Claassen notes that Trafo Power Solutions’ extensive experience in Africa reflects that dry-type technology is becoming more popular in the mining sector. The reasons for this trend include their inherent safety, their reliability and their ability to operate without much maintenance.

Bolt and Engineering celebrates its 40th anniversary

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The Bolt and Engineering Distributors (B.E.D.) Group, founded in November 1983, has been supplying the mining, agricultural, construction and engineering sectors with quality fasteners and equipment for 4 decades, celebrating its 40th anniversary in November 2023, embodied in the approach and motto of ‘the good things never change’.

To this point, the Group has built its success on the power of people: from its valued internal B.E.D. team members to equally valued and longstanding customers and suppliers. In an age where customers are routinely relegated to call centre agents and artificial intelligence is the order of the day, CEO and founder, Mike Giltrow firmly maintains that for B.E.D., the human touch remains paramount – and that sound, old-school business practices win the day.

A good example of this approach is the company’s decision to retain its logistics in-house – products are delivered to customers by fulltime B.E.D. drivers, in B.E.D. delivery vehicles.

“This is a physical manifestation of our belief in personalised service, and an extension of our motto and strapline ‘the perfect fit, fast’. Pride is a very powerful word in our B.E.D. vocabulary – and the passion, pride and persistence underpinning this and many other aspects of daily operations remains the bedrock of our company, and will also pave the way for our future success,” says Giltrow.

‘Bolted’ together for success

Giltrow set up the business with mentor and fellow entrepreneur Ernie Barnett in 1983. “I met Ernie in 1981 when I was in my early twenties. Ernie was 15 years my senior. Although there was quite an age difference, there was an instant connection. He had the experience and I had the raw passion and energy. I do not think we would have made it without one another,” Giltrow fondly recalls.

Giltrow and Barnett had worked together previously at a company which they exited to create their own business, Bolt and Engineering Distributors Group. Their boss at the time declared that the new venture would not last more than six months.

“So, our initial aim was just to last seven months to prove him wrong. By the time we got past that seven month mark, we thought we might as well carry on,” Giltrow laughs.

“Celebrating our 40th anniversary is very emotional for everyone concerned,” he remarks. “Apart from our wives and families – to whom we are very grateful for their unconditional love and support – few people knew of the massive sacrifices made during those early years. We had to put B.E.D. first in order to successfully build the business. It was tough, and we knew it had to be done – it was all or nothing!

“It is amazing how quickly those 40 years have gone. We worked every Saturday between 1983 and 2000 but it was worth it,” he says.

By 1986, Giltrow says that he and Barnett were confident that the fledgling company was standing firmly on its own feet and, two years later, expanded with its first branch in Klerksdorp.

Branching out

After 27 years working side by side, Barnett retired in 2010. Another like-minded industry professional, Jan Viljoen, ultimately took on the role of Managing Director.

“We met Jan when the B.E.D. Group carried out its first acquisition of a family-owned company that became our Klerksdorp branch. After the acquisition, Jan became our Operations Manager and a shareholder. He brought with him a wealth of experience in the local mining industry,” Giltrow continues.

Since then, the company has established a Head office in Wadeville and a network of 9 branches and an Exports division, as well as 2 welding and cutting repair centres in Gauteng and in the Western Cape.

Each branch has its own distinctive character and independence, but is closely aligned with the Group’s ethos of customer service and 100/0 – taking 100 percent accountability with zero excuses and continuous improvement. The operations managers of the various branches, although deeply grounded in their own respective regions, are often described as the ‘pegs that hold up the B.E.D. tent’.

People: the ‘nuts and bolts’ of the business

Giltrow acknowledges that the company is very people-centred. ”I realised, from a young age, how important a role people play in your life. It is more rewarding to be a giver rather than a taker. Giving far outweighs receiving and one cannot put a monetary value to that.”

Giltrow also pays tribute the B.E.D. team as being real ‘rainmakers’, who have all helped to grow the Group for 4 decades. Many of these are unsung heroes too, those in internal sales supporting the more externally-facing area sales managers – or those on the financial and administrative side of the business.

“Every person has something that makes them special. With all the people in our team, the good far outweighs the bad and they bring out the best in each other,” he says.

Over the years, there have been many successes, with employees even progressing from the shop floor to management level.

“We have always had a culture in which, if somebody puts up their hand, they will be given an opportunity. However, they need to prove their capability to themselves. We strongly believe that our biggest asset is our team. Even after 40 years, we still know everyone well, conducting a country- wide roadshow twice a year to all the branches. We look after our staff, they look after each other and they look after us,” Giltrow enthuses.

“We have not always employed the best or most experienced people in a particular industry – but we have employed the right people. That can make a huge difference. There is more to doing well than just being the best. We prefer to have the right people who give of their best,” he explains.

To get an opportunity at BED you don’t need a CV. You just need 3 things A good attitude, fire in your belly and integrity. Similarly, strong and lasting bonds with customers and suppliers have been built on respect, trust and loyalty.

“Without having a customer and doing a sale, you do not have a business. The customer might not always be right, but they are still the king or the queen. Very closely tied to a customer is a supplier – that is the distribution supply chain. We have always treated our suppliers with huge respect. If we are going to represent your product in the market place, we will do so with pride, persistence, passion and positivity,” Giltrow continues.

These strong relationships and positive attitudes have resulted in diversification and contributed towards the longevity of the company.

“An existing customer is very hard to replace. So, we always look to preserve and add to our existing customer base, and look for opportunities with them in different areas. We started with nuts and bolts which – although critical in any construction project – are always at the bottom of the food chain. We then decided that those using nuts and bolts required a drill to make a hole, and a spanner to assemble something. We grew the company along those lines, and this is how we created our various divisions. We always look for opportunities that will add value for suppliers’ and our customers’ supply chains, and offer products and or brands to which we can do justice,” he notes.

Not only has the B.E.D. product offering successfully diversified over the years, but so, too, have the branches. Each branch has an individual product offering that is best suited to the different vertical industries that they each support.

That ensures that B.E.D. is not reliant on one particular sector. Although mining remains important, it is strongly complemented by agriculture, a sector in which B.E.D. intends growing its market share. The company is also looking at other sectors where there may be synergies such as the automotive sector.

Looking to the future

Giltrow says the company has learnt from past challenges during volatile times and watershed moments.

“We do not like using the word ‘problem’. This implies that you know something is wrong, but have not done anything about it. It is much like putting up a sign that warns motorists of potholes in a road instead of just fixing them,” he observes.

In addition, he believes strongly in the need for safety nets: “If you have your safety nets in place, then you are prepared if someone drops a ball.”

Giltrow is also proud that B.E.D. is a business which makes a difference in the lives of its people, customers and suppliers – as well as that of the larger community.

“We started our Welkom branch at a time when everyone said the lights were about to be go out. Some lights have dimmed, but we need to shine our own lights. For over 30 years, B.E.D. has shone its light, contributing to the economy in the area and making a difference in the lives of many people in and around the town.

Our vision for the future is simple: to continue doing the things we have done well for the past 40 years, but to do it even better. As we say, ‘the good things never change’ – but in the spirit of continuous improvement, we will work hard to ensure they keep getting better!” Giltrow concludes.