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Elevate Your Brand at Mining Indaba 2024 with PWL Global Network!

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Exciting news! PWL Global Network is gearing up for the highly anticipated Mining Indaba 2024, and we want you to be a part of something special.

 

stack of colorful magazines on white with drop shadow

Introducing the “Mining Indaba Issue” – a dedicated publication that will receive prime visibility at the expo. We are offering you the unique chance to feature your brand in this exclusive issue, reaching a targeted audience passionate about the mining industry.

What’s in it for you?

  1. Expo Exposure: The Mining Indaba Issue will be strategically distributed at the expo, ensuring maximum visibility for your brand.
  2. Focused Readership: Your message will reach a targeted audience actively engaged in the mining sector.
  3. Prominent Positioning: Stand out with a special feature dedicated to the Mining Indaba, showcasing your commitment to the industry.

How to Reserve Your Spot: If you’re keen on seizing this opportunity, kindly reach out to Nelson at Nelson@logisticsafricanmagazine.co.za. He will guide you through the process, answer any queries you may have, and ensure your brand is prominently featured in this special edition.

Act now to secure your spot in the Mining Indaba Issue – a chance to elevate your brand’s visibility and make a lasting impression on industry professionals.

We look forward to hearing from you soon and celebrating your presence at Mining Indaba 2024!

Leading underground mining contractor serves sector on multiple fronts

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Leveraging over a century of experience, Murray & Roberts Cementation is working with some of the world’s most respected mining companies to pave the way for safe and efficient underground mining.

According to Graham Chamberlain, New Business Director at Murray & Roberts Cementation, the busy pipeline of projects demonstrates the mining sector’s faith in the company’s unsurpassed industry knowledge and depth of skills. In southern Africa, the main projects underway are at De Beers’ Venetia Mine, Ivanhoe Mines’ Platreef project and Palabora Mining Company.

At the Venetia Underground Project near Musina, work has been ongoing since 2013 in one of the largest investments in South Africa’s diamond industry in decades. Transitioning from opencast to underground mining will extend the mine’s life until 2046. Murray & Roberts Cementation has been engaged in sinking, lining and equipping of two shafts – the production and service shafts – to a depth of 1,080 metres. The company also developed a decline tunnel and is completing associated surface and underground infrastructure, in a project whose scope included raiseboring work to establish ventilation infrastructure.

“In this maturing project, the mine is now getting into ore and starting to develop the infrastructure levels,” says Chamberlain. “At the shaft bottom, good progress continues to be made with the construction of workshops, pumping stations, silos and loading arrangements.”

Trafo Power Solutions designs, manufactures substations for Kamoa

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Trafo Power Solutions has supplied 40 dry-type mini-substations, as well as seven standalone ring main units, to one of the Africa’s largest and fastest growing copper operations, situated in the Democratic Republic of Congo.

“We are immensely proud to be involved in this mega project,” says David Claassen, Managing Director at Trafo Power Solutions. “Considerable design work and planning went into this contract, with very demanding lead times to keep up with the mine’s rapid expansion.”

The mini-substations include units of between 630 kVA and 1,600 kVA capacity with primary voltages of 11 kV and 33 kV. The secondary voltage configurations are 400 V, 690 V and 1,000 V – and some units have dual-ratio secondaries. Protection against the ingress of water and dust was also designed into the units, with an IP54 ingress protection rating.

Fully designed and manufactured in South Africa, the mini-substations were completed in a streamlined production process that facilitated a fast track delivery in batches of five to six units every 10 days. After the manufacturing and assembly process, each unit went through a programme of intensive testing before it was ready for dispatch.

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“The units are designed to be as compact as possible,” he explains. “While many will be used for surface infrastructure, the design had to ensure that they could be used underground, where space is limited.”

Safety regulations

The underground environment is governed by stringent safety regulations and standards, making the dry-type transformer an ideal choice. This technology uses air rather than oil to cool the windings, making it safer with less risk of fire, explosion or environmental contamination through leakage. The windings in dry-type transformers are also encapsulated with cast resin, protecting them against humidity levels up to 95%.

Undertaking both the electrical and mechanical design, Trafo Power Solutions has ensured a limited footprint through the use of air-to-air heat exchangers. Air is channelled through the transformer windings and flows over the aluminium tubes of the heat exchanger, while a fan blows air through the tubes to cool the air on their outer surface.

“The substation design also includes arc protection, which will shut the unit down in the event of an arc occurring – before any further damage can be caused,” he says. Each mini-substation is equipped with a control system that will allow the protection functions to be monitored remotely.

The contract was conducted through a leading South African engineering, procurement and construction management (EPCM) firm, and Trafo Power Solutions ensured that all units were delivered by the end of 2023.

“Our early engagement with the EPCM was important on this project, as it allowed our team to understand the project requirements and develop a cost effective solution,” Claassen says.

During this process, all documentation was strictly managed within an online system, including designs, specifications and test certificates – to which the EPCM and end-client had easy access. In this way, designs could be uploaded, shared and signed off using this platform, further streamlining activities for the fast pace of the project.

“The ring main units are fully motorised and controlled externally by remote pendant switching,” he says. “This enhances safety and ease of management, so that personnel seldom have to open the panel doors which requires the necessary safety equipment and protocols.”

The transformers are rated for Class H insulation – for temperatures up to 180 degrees – while the dual-voltage boards are sizeable for a relatively complex voltage distribution system on each mini- substation.

“The detailed design and variety of solutions within the complete contract package really highlights the technical capability of the Trafo Power Solutions team,” says Claassen. “This can be seen in the mini-substation from the medium voltage side and its control and protection functionality, through to the low voltage distribution and the customised transformer design for these applications.”

He emphasises that the standard attributes of dry-type transformers allow them to operate reliably with very little maintenance. With air rather than oil for cooling, for instance, they do not require any regular oil testing or oil changing.

The robust nature of dry-type transformers makes them well-suited for mining applications, whether surface or underground. Claassen notes that Trafo Power Solutions’ extensive experience in Africa reflects that dry-type technology is becoming more popular in the mining sector. The reasons for this trend include their inherent safety, their reliability and their ability to operate without much maintenance.

Bolt and Engineering celebrates its 40th anniversary

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The Bolt and Engineering Distributors (B.E.D.) Group, founded in November 1983, has been supplying the mining, agricultural, construction and engineering sectors with quality fasteners and equipment for 4 decades, celebrating its 40th anniversary in November 2023, embodied in the approach and motto of ‘the good things never change’.

To this point, the Group has built its success on the power of people: from its valued internal B.E.D. team members to equally valued and longstanding customers and suppliers. In an age where customers are routinely relegated to call centre agents and artificial intelligence is the order of the day, CEO and founder, Mike Giltrow firmly maintains that for B.E.D., the human touch remains paramount – and that sound, old-school business practices win the day.

A good example of this approach is the company’s decision to retain its logistics in-house – products are delivered to customers by fulltime B.E.D. drivers, in B.E.D. delivery vehicles.

“This is a physical manifestation of our belief in personalised service, and an extension of our motto and strapline ‘the perfect fit, fast’. Pride is a very powerful word in our B.E.D. vocabulary – and the passion, pride and persistence underpinning this and many other aspects of daily operations remains the bedrock of our company, and will also pave the way for our future success,” says Giltrow.

‘Bolted’ together for success

Giltrow set up the business with mentor and fellow entrepreneur Ernie Barnett in 1983. “I met Ernie in 1981 when I was in my early twenties. Ernie was 15 years my senior. Although there was quite an age difference, there was an instant connection. He had the experience and I had the raw passion and energy. I do not think we would have made it without one another,” Giltrow fondly recalls.

Giltrow and Barnett had worked together previously at a company which they exited to create their own business, Bolt and Engineering Distributors Group. Their boss at the time declared that the new venture would not last more than six months.

“So, our initial aim was just to last seven months to prove him wrong. By the time we got past that seven month mark, we thought we might as well carry on,” Giltrow laughs.

“Celebrating our 40th anniversary is very emotional for everyone concerned,” he remarks. “Apart from our wives and families – to whom we are very grateful for their unconditional love and support – few people knew of the massive sacrifices made during those early years. We had to put B.E.D. first in order to successfully build the business. It was tough, and we knew it had to be done – it was all or nothing!

“It is amazing how quickly those 40 years have gone. We worked every Saturday between 1983 and 2000 but it was worth it,” he says.

By 1986, Giltrow says that he and Barnett were confident that the fledgling company was standing firmly on its own feet and, two years later, expanded with its first branch in Klerksdorp.

Branching out

After 27 years working side by side, Barnett retired in 2010. Another like-minded industry professional, Jan Viljoen, ultimately took on the role of Managing Director.

“We met Jan when the B.E.D. Group carried out its first acquisition of a family-owned company that became our Klerksdorp branch. After the acquisition, Jan became our Operations Manager and a shareholder. He brought with him a wealth of experience in the local mining industry,” Giltrow continues.

Since then, the company has established a Head office in Wadeville and a network of 9 branches and an Exports division, as well as 2 welding and cutting repair centres in Gauteng and in the Western Cape.

Each branch has its own distinctive character and independence, but is closely aligned with the Group’s ethos of customer service and 100/0 – taking 100 percent accountability with zero excuses and continuous improvement. The operations managers of the various branches, although deeply grounded in their own respective regions, are often described as the ‘pegs that hold up the B.E.D. tent’.

People: the ‘nuts and bolts’ of the business

Giltrow acknowledges that the company is very people-centred. ”I realised, from a young age, how important a role people play in your life. It is more rewarding to be a giver rather than a taker. Giving far outweighs receiving and one cannot put a monetary value to that.”

Giltrow also pays tribute the B.E.D. team as being real ‘rainmakers’, who have all helped to grow the Group for 4 decades. Many of these are unsung heroes too, those in internal sales supporting the more externally-facing area sales managers – or those on the financial and administrative side of the business.

“Every person has something that makes them special. With all the people in our team, the good far outweighs the bad and they bring out the best in each other,” he says.

Over the years, there have been many successes, with employees even progressing from the shop floor to management level.

“We have always had a culture in which, if somebody puts up their hand, they will be given an opportunity. However, they need to prove their capability to themselves. We strongly believe that our biggest asset is our team. Even after 40 years, we still know everyone well, conducting a country- wide roadshow twice a year to all the branches. We look after our staff, they look after each other and they look after us,” Giltrow enthuses.

“We have not always employed the best or most experienced people in a particular industry – but we have employed the right people. That can make a huge difference. There is more to doing well than just being the best. We prefer to have the right people who give of their best,” he explains.

To get an opportunity at BED you don’t need a CV. You just need 3 things A good attitude, fire in your belly and integrity. Similarly, strong and lasting bonds with customers and suppliers have been built on respect, trust and loyalty.

“Without having a customer and doing a sale, you do not have a business. The customer might not always be right, but they are still the king or the queen. Very closely tied to a customer is a supplier – that is the distribution supply chain. We have always treated our suppliers with huge respect. If we are going to represent your product in the market place, we will do so with pride, persistence, passion and positivity,” Giltrow continues.

These strong relationships and positive attitudes have resulted in diversification and contributed towards the longevity of the company.

“An existing customer is very hard to replace. So, we always look to preserve and add to our existing customer base, and look for opportunities with them in different areas. We started with nuts and bolts which – although critical in any construction project – are always at the bottom of the food chain. We then decided that those using nuts and bolts required a drill to make a hole, and a spanner to assemble something. We grew the company along those lines, and this is how we created our various divisions. We always look for opportunities that will add value for suppliers’ and our customers’ supply chains, and offer products and or brands to which we can do justice,” he notes.

Not only has the B.E.D. product offering successfully diversified over the years, but so, too, have the branches. Each branch has an individual product offering that is best suited to the different vertical industries that they each support.

That ensures that B.E.D. is not reliant on one particular sector. Although mining remains important, it is strongly complemented by agriculture, a sector in which B.E.D. intends growing its market share. The company is also looking at other sectors where there may be synergies such as the automotive sector.

Looking to the future

Giltrow says the company has learnt from past challenges during volatile times and watershed moments.

“We do not like using the word ‘problem’. This implies that you know something is wrong, but have not done anything about it. It is much like putting up a sign that warns motorists of potholes in a road instead of just fixing them,” he observes.

In addition, he believes strongly in the need for safety nets: “If you have your safety nets in place, then you are prepared if someone drops a ball.”

Giltrow is also proud that B.E.D. is a business which makes a difference in the lives of its people, customers and suppliers – as well as that of the larger community.

“We started our Welkom branch at a time when everyone said the lights were about to be go out. Some lights have dimmed, but we need to shine our own lights. For over 30 years, B.E.D. has shone its light, contributing to the economy in the area and making a difference in the lives of many people in and around the town.

Our vision for the future is simple: to continue doing the things we have done well for the past 40 years, but to do it even better. As we say, ‘the good things never change’ – but in the spirit of continuous improvement, we will work hard to ensure they keep getting better!” Giltrow concludes.

Dual-purpose vent shaft at Platreef will also hoist ore

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In a project innovation that will allow early hoisting of ore at Ivanhoe Mines’ Platreef project, Murray & Roberts Cementation will be repurposing its 3 Shaft – a ventilation shaft – to serve a dual function.

“This is a unique project in many respects, as the shaft will be hoisting ore at that same time as allowing upcast air to reach surface,” explains Graham Chamberlain, New Business Director at Murray & Roberts Cementation. “We were able to bring our well experienced experts into the planning process to develop a safe and effective solution.”

The project has followed the sinking of the vent shaft by Murray & Roberts Cementation, which had required very accurate drilling, using raiseboring equipment guided by directional drilling technology. The 5,1 metre diameter shaft meets horizontal development at a depth of 950 metres below surface.

“During this process, Ivanhoe looked at bringing forward some of their ore generation activities, and this required adding hoisting capacity,” he explains. “The timeline for their main shaft meant that it would not be able to contribute to this capacity, so a team was established to consider how to retrofit the vent shaft into an early hoisting shaft.”

Dual purpose vent shaft

As an integral part of that multidisciplinary team, Murray & Roberts Cementation conducted a feasibility study on the options, allowing for the selection of the most suitable methodology. The company also carried out the necessary designs, including winders and headgear as well as hoisting and tipping arrangements. In September 2023, the project was awarded to Murray & Roberts Cementation to implement, and is scheduled to take about two years.

“This project stands out in terms of innovation, adaptability, teamwork and design,” he says. “With our many decades in the sector, we were able to draw on hundreds of years of experience in mining – and leverage this in our design team.”

Among the range of technical challenges is the need to work within the vent shaft while it is performing its function of channelling an upcast current of air to surface. Any blockage of the air current in the shaft would affect the development operation of the mine, so this is critical to avoid.

“There needs to be periods during which we can reduce the ventilation, but we will have to ensure that air flow is always adequate,” he says. Another vent shaft is planned to add ventilation capacity for the future.

Chamberlain points out that it will be necessary to deal with the slight deviations in the shaft; while accurately drilled, vent shafts are not designed to the same tolerances as hoist shafts. An important aspect of the design was the steelwork required to accommodate those deviations.

“The work will be conducted by a relatively small team of our highly skilled people,” he says. “This will include the installation of a compact headgear using refurbished winders from our strategic stockholding.”

The infrastructure will employ technology that will allow man-less operation to enhance safety, using automated processes in loading and measuring functions, for instance. The project will require specialised subcontractors on much of the equipment employed, but the more day-to-day consumables are procured locally to support local businesses.

“In the absence of a supplier, we would then develop their capability through our procurement system and enterprise development commitment,” he says. “In this way, we foster small businesses and help to nurture them until they are self-sustaining.”

JC Auditors (JCA) Celebrates a Record-Breaking Year in 2023

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JC Auditors (JCA), a leading SANAS-accredited certification body, has experienced an extraordinary year of achievements and milestones in 2023. As the company celebrates its 15th year of existence, JCA has not only broken through significant barriers, but has also expanded its reach and service offerings, solidifying its position as a leader in the certification industry.

The remarkable landmarks achieved by JC Auditors (JCA) in 2023 include:

  • Breaking the 10,000 Audit Barrier: In the 15th year of the company’s existence, JCA has proudly surpassed the 10,000-audit milestone. This achievement demonstrates their unwavering commitment to delivering top-quality certification services to businesses across various sectors.
  • More than 1000 Audits in a Single Calendar Year: For the first time since its inception, JCA has achieved an impressive milestone by conducting over 1,000 audits in a single calendar year. This accomplishment highlights their dedication to efficiency and excellence in certification processes.
  • Expansion of the Team: JCA’s continued growth has led to the expansion of its team, which now includes 18 auditors operating across the Southern African region. This expansion has enhanced their capacity to serve a broader clientele and maintain their high standards of quality.
  • Launch of Segmented Divisions: Recognising the evolving needs of their clients, JCA has introduced segmented divisions to better cater to specific industries. These divisions include Road Transport & Logistics, Medical Device Certification, and ISO Cross-Sectoral Certification. This strategic move ensures that JCA remains at the forefront of industry-specific certification services.

JC Auditors (JCA) takes pride in its accomplishments and its commitment to providing clients with exceptional certification services. These milestones represent not only their growth but also their dedication to setting new industry standards and continually improving their services.

“We are thrilled to have reached these remarkable milestones in 2023,” said Oliver Naidoo, Managing Director at JC Auditors (JCA). “Our success is a testament to the hard work and dedication of our team, as well as the trust our clients have placed in us. We look forward to continuing our efforts to promote sustainable business through effective certification solutions.”

Ashok Leyland is back in Southern Africa

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Ashok Leyland, flagship of the Hinduja Group and India’s leading commercial vehicle manufacturer, in May 2022 announced their new distribution partnership with Export Trading Group’s (ETG) logistics, warehousing, and distribution vertical, ETG Logistics (ETGL).  ETG is a global conglomerate operating across various segments, with a deep focus on uplifting Sub-Saharan Africa. An agreement was signed between the companies for the cooperation of the distribution of products in the Southern African region.

ETGL will operate dealerships for Ashok Leyland in six key Southern African countries as part of this strategic cooperation. In South Africa, 14 dealers have already been appointed while two dealers are already active in Zambia. The initial model line-up for Southern Africa will focus on the class-leading 1, 25-ton carrying capacity Dost pick-up, 1, 86-ton carrying capacity Phoenix pick-up, and 4, 5-ton Partner light truck.

Ashok Leyland, flagship of the Hinduja Group, is the 2nd largest manufacturer of commercial vehicles in India, the 4th largest manufacturer of buses in the world, and the 19th largest manufacturer of trucks. Being a US $ 4.5 billion company that has a 75-year legacy since 1948, and a footprint that extends across 50 countries, Ashok Leyland is one of the most fully integrated manufacturing companies in Asia.

The link to Leyland from the UK goes back to 1950 when the then Ashok Motors was granted import, assembly, and manufacturing rights for Leyland trucks. In 1955, the company name changed to Ashok Leyland.

Headquartered in Chennai with 9 manufacturing plants, Ashok Leyland boasts a product range from 2.5-ton to 55-ton in terms of size and from 13 seats to 79 seats in terms of capacity, giving the brand a 31% market share in the Indian Commercial Vehicle Market. Ashok Leyland has a well-diversified portfolio across the automobile industry and is the first truck and bus manufacturer outside of Japan to win the Deming Prize for Quality for its Pantnagar plant in 2016 and the Hosur Unit II in 2017.

The 1, 25-ton load carrying capacity Ashok Leyland Dost was the winner of the Apollo-CV ‘LCV Cargo Carrier of the Year Award’ in 2012. The jury highlighted Dost’s fuel economy, versatility, and higher payload as the winning attributes of this 1, 25-ton payload pick-up truck.

Ashok Leyland also won the design excellence award in 2021 for its Light Commercial Vehicle, the 1,86-ton load-carrying capacity Phoenix, in the Confederation of Indian Industry (CII) Design Excellence Awards under the category of ‘Mobility Design: Four Wheelers Commercial Vehicle’.

And in the light truck market, Ashok Leyland, was awarded the Frost and Sullivan 2020 GCC Light Commercial Vehicle Customer Value Leadership Award for its light truck, Partner.

Dp World Opens World-Class Cold Storage Facility In Lusaka, Zambia

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DP World is pleased to announce that its Market Access Consumer business, Deep Catch Group, has opened a world-class cold storage facility, Lusaka Commercial Cold Store (LCCS), in Lusaka, Zambia. The LCCS is a groundbreaking project that is set to revolutionise the cold storage industry in Zambia and provide cold storage solutions to local clients, principals and customers.

The facility is the first of its kind in the country and will offer state-of-the-art cold storage facilities to meet the needs of local meat, poultry, and fish producers, as well as the thriving hospitality and retail sectors.

Deep Catch, a diversified and vertically integrated business engaged in the wholesale, distribution, and cold storage of perishable foods, has a proven track record of providing strategic cold storage solutions in South Africa and Namibia, and is now extending this solution to Zambia.

Mohammed Akoojee, CEO & MD: sub-Saharan Africa at DP World, said: “This is a significant milestone for DP World in Southern Africa. The LCCS is set to transform the cold storage environment in Zambia by enhancing the availability and quality of locally produced and imported perishable products. Given its strategic location, advanced infrastructure and commitment to excellence, the LCCS will undoubtedly play a vital role in driving economic growth and the seamless flow of goods in Zambia.”

The LCCS is built to accommodate Zambia’s unique climate and boasts various dedicated areas, including a bulk freezer section, a chiller store, a dry goods storage area, and a processing zone for food handling. The facility will also incorporate a receiving and dispatch area, complete with efficient mobile and static pallet handling systems. Once fully operational, the LCCS will have the capacity to accommodate up to 5,500 pallets distributed across the freezer, chiller and dry storage sections. This expansive capacity ensures that businesses relying on cold storage solutions can effectively manage their inventory and meet the demands of their respective industries and customers.

Bruce Denyer, Head of Market Access Consumer: sub-Saharan Africa at DP World, said: “The development of the LCCS is in line with Deep Catch’s expansion strategy to establish a strong cold chain footprint in the Southern Africa Development Community (SADC) region. The LCCS will play a pivotal role in facilitating the efficient importation of affordable protein products, while simultaneously supporting local food producers in reaching their markets. This world-class facility will adhere to the highest industry standards and provide exceptional logistics support to our customers.”

By providing integrated end-to-end logistics, and leveraging our global footprint and unrivalled infrastructure, DP World is reimagining the global supply chain. We are building better ways to bring goods to more people, by making the flow of trade smarter, faster, and more sustainable, ensuring we can all thrive in ways we never thought possible. By improving the efficiency of moving local goods across the globe, DP World is actively contributing to regional economic growth and changing what’s possible for Africa and her people.

The Importance of Efficient Supply Chain Management

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In today’s fast-paced business landscape, the efficiency of supply chain management has never been more critical. It’s the lifeblood that keeps products moving, customers satisfied, and businesses thriving. Efficient supply chain management isn’t just a buzzword; it’s a strategic imperative. In this blog, we’ll delve into the vital role of efficient supply chain management and explore key strategies for success.

The Backbone of Business Operations

Imagine a well-orchestrated symphony—each instrument playing in perfect harmony, resulting in a flawless performance. That’s what an efficient supply chain resembles—a symphony of interconnected processes working seamlessly to meet customer demands.

Efficient supply chain management is the backbone of business operations, impacting various aspects, including:

  1. Cost Efficiency: Effective supply chain management minimizes operational costs, such as inventory holding costs, transportation expenses, and overheads, leading to improved profitability.
  2. Customer Satisfaction: Timely delivery, accurate order fulfillment, and consistent product availability enhance customer satisfaction, leading to a loyal clientele.
  3. Competitive Advantage: An optimized supply chain enables businesses to respond swiftly to market changes and outperform competitors.

Strategies for Efficient Supply Chain Management

  1. Visibility and Transparency: Establishing real-time visibility into your supply chain is paramount. This involves tracking inventory levels, shipments, and production processes. Advanced technology and data analytics play a crucial role in achieving this.
  2. Collaboration and Communication: Foster collaboration among all stakeholders in the supply chain—suppliers, manufacturers, logistics partners, and customers. Open and effective communication ensures everyone is aligned with objectives.
  3. Inventory Optimization: Maintaining the right level of inventory is crucial. Excessive inventory ties up capital, while insufficient inventory can lead to stockouts. Implement demand forecasting and lean inventory practices to strike the right balance.
  4. Technology Integration: Invest in supply chain management software that integrates various functions, from procurement to distribution. These tools provide real-time data and analytics for better decision-making.
  5. Risk Management: Identify potential risks, such as supply disruptions or market fluctuations, and develop contingency plans. Proactive risk management minimizes disruptions and ensures continuity.
  6. Sustainability: Incorporate sustainable practices into your supply chain, reducing environmental impact and appealing to eco-conscious consumers.
  7. Continuous Improvement: Regularly evaluate and refine your supply chain processes. Continuous improvement is a mindset that ensures your supply chain remains adaptable and efficient.

South Load Logistics: Your Supply Chain Partner

At South Load Logistics, we understand that efficient supply chain management is at the core of your business success. Our team of logistics experts is dedicated to helping you optimize your supply chain, reduce costs, and enhance customer satisfaction.

By leveraging the latest technology, a commitment to transparency, and a customer-centric approach, we offer solutions tailored to your unique needs. With South Load Logistics as your partner, you can ensure your supply chain operates like a finely tuned symphony, delivering harmony and success to your business.

Efficient supply chain management isn’t a luxury; it’s a necessity. Contact South Load Logistics today to explore how we can elevate your supply chain and drive your business toward unparalleled success.

ACTION AUTO ZAMBIA Scoops Best Specialist Japanese Vehicle Dealership Southern Africa for 2023 by The Business Concept

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ACTION AUTO ZAMBIA, known as ISUZU Zambia; has been awarded the Best Franchise Specialist Japanese Vehicle Dealership Southern Africa for 2023 by The Business Concept.

This is the second year running that Action Auto has been recognized by the Business Concept, a global Digital publication. The Automotive Awards by The Business Concept is a prestigious programme that recognizes and celebrates the achievements of the best and brightest in the Automotive Industry, from manufacturers and suppliers to dealers and service providers around the world.

Action Auto is the appointed Franchised Dealer, After-Sales, and Warranty Centre of ISUZU Motors in Zambia, having been in operation for over 25 Years, with a proud record of committing to meet and maintain high levels of customer vehicle experiences focusing on After-Sales Support Best Practices.

“This Award is once again a true testament of our Team’s dedication to continued enhancement of customer experience in a time when Customer trends are evolving at an accelerated level. Our team is constantly challenged to think outside the box in a bid to ensure that we maintain the very important connection with our customers and their vehicle requirements!” Managing Director and Dealer Principal of the Dealership, Michael Bentley proudly responded to the news of the Award.

The strategic operational changes made to focus on Africa by ISUZU Motors in the past few years, has contributed positively to the dealer network in Sub- Saharan Africa, and we as Team ISUZU Zambia, have embraced the call to be more efficient, effective and to offer a delightful customer experience even through the various challenges we may face!” further comments Lilia Kennievna Samui, Action Auto Head of Sales and Marketing – “We are grateful for the recognition but know we are not where we are without the support of our Customers!”