South African Airways (SAA) celebrated the grand opening of its new office at Arcades Shopping Mall in Lusaka, an event attended by key stakeholders such as senior government officials, members of the diplomatic corps, business leaders, and other distinguished guests. This occasion underscores SAA’s ongoing commitment to enhancing service delivery and solidifying its presence in Zambia.
Among the attendees was Engr. Nkumbu Siame, the Director of Transport at the Ministry of Transport and Logistics, who delivered a speech on behalf of Hon. Eng. Counsel Museba Frank Tayali, the Minister of Transport and Logistics, who was unable to attend due to prior commitments. In his address, Engr. Siame emphasized the importance of SAA’s renewed presence in Zambia.
“The return of South African Airways to Zambia is a testament to the resilience of the aviation sector,” said Engr. Siame. “This isn’t just about business expansion; it reaffirms the confidence SAA has in Zambia’s aviation industry and economic potential. Our government is committed to creating an environment that supports aviation growth, enhances connectivity, and ultimately benefits the Zambian people.”
During the launch, Mrs. Mildred Chalikulima, Country Manager for South African Airways in Zambia, underscored the airline’s mission to provide seamless travel solutions and world-class service to its customers. “The opening of this new office reflects our dedication to delivering excellence,” she stated. “We are strategically positioned to better serve our customers, enhance accessibility, and strengthen ties with our trade and business partners. SAA remains dedicated to supporting Zambia’s aviation landscape and facilitating regional connectivity.”
Mrs. Hellen Ngwira Mwamba, General Manager of AirlinePros Zambia (the General Sales Agent for SAA), also spoke at the event and highlighted the significance of this milestone. “This new office represents more than just a location; it symbolizes growth, accessibility, and progress,” said Mrs. Mwamba. “We are honored to manage the commercial operations of SAA in Zambia and are committed to ensuring that this partnership flourishes. This is a significant responsibility that SAA has entrusted to AirlinePros, and we appreciate the recognition and trust placed in us. Our dedicated team is ready to serve our customers and provide seamless travel experiences.”
The launch event served as a platform to celebrate the enduring partnership between South African Airways and Zambia. Guests had the opportunity to tour the new office space, interact with the airline’s leadership team, and reaffirm their commitment to fostering stronger business and tourism ties between Zambia and South Africa.
With the successful opening of its new office, South African Airways continues to strengthen its position as a leading airline in the region, dedicated to connectivity, service excellence, and sustainable aviation growth.
